Privacy & Security

cv766 Privacy Policy — Your Information Is Completely Safe With Us

We take your personal information very seriously. This document explains how cv766 collects, uses, and protects your information.

Last Updated: January 2026
1

Introduction

cv766 ("we", "us", or "platform") is a trusted online casino and betting service in Bangladesh. When you use our website, register, or use any of our services, you share certain personal information with us. This privacy policy clearly explains how we collect that information, why we collect it, how long we store it, and with whom we may share it.

By continuing to use our website, you are considered to have agreed to the terms of this privacy policy. If you have any questions, please contact us directly.

This policy applies only to cv766's own services. Third-party websites or payment gateways may have their own privacy policies, for which cv766 is not responsible.

2

Information We Collect

cv766 collects only the information necessary to operate our services. We may collect the following categories of information:

2.1 Registration and Identity Information

  • Your full name and date of birth (for age verification, to confirm 21+)
  • Email address and login credentials
  • National ID or passport number (required for identity verification when needed)
  • Residential address

2.2 Financial and Transaction Information

  • bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
  • Bank account details (for bank transfers)
  • Deposit and withdrawal history
  • Betting and gaming activity information

2.3 Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system
  • Date, time, and duration of website visits
  • Information collected from cookies and similar tracking technologies

2.4 Communication Information

  • Messages and support ticket contents sent via live chat or email
  • Records of conversations with customer service representatives (for quality control purposes)
3

Purpose of Data Use

cv766 uses collected information only for specific and legitimate purposes. The main purposes are summarised in the table below:

Purpose Explanation
Account Management For registration, login, password recovery, and account security
Payment Processing To securely complete deposit and withdrawal transactions
Identity Verification To prevent fraud and confirm age (21+)
Customer Service To resolve your questions and complaints promptly
Responsible Gaming To identify excessive gambling tendencies and provide support
Security and Compliance To comply with applicable regulations and prevent fraudulent activity
Service Improvement To analyse user experience in order to improve service quality
4

Cookies and Tracking Technologies

The cv766 website uses cookies to improve your browsing experience. Cookies are small data files stored on your device.

4.1 Types of Cookies

  • Essential Cookies: Required for the basic functionality of the website. Without these, the service will not work properly.
  • Functional Cookies: Remember your preferences, language settings, and login information.
  • Analytics Cookies: Help us understand how users interact with the site, which is used to improve service quality.

4.2 Cookie Control

You can disable cookies at any time through your browser settings. However, disabling certain cookies may limit specific website functionality.

5

Data Sharing and Disclosure

cv766 never sells your personal information to third parties or shares it for commercial purposes. However, we may share information in the following circumstances:

5.1 Service Providers

Payment processors (bKash, Nagad, Rocket, Upay), technology service providers, and game software suppliers may receive limited information to provide their own services. We have strict confidentiality agreements with these partners.

5.2 Legal Obligations

If information must be provided due to a court order, government directive, or legal requirement, cv766 will comply with that order. In such cases, we will make every effort to notify you to the extent permitted by law.

5.3 Fraud Prevention

Information may be shared with relevant authorities to detect and prevent fraud, money laundering, or other illegal activity.

cv766 never sells your personal information to advertisers or marketing agencies.

6

Data Security Measures

To ensure the security of your information, cv766 has implemented multiple layers of technical and administrative measures:

  • SSL Encryption: All data transmitted between your browser and our servers is protected by SSL (Secure Socket Layer) encryption.
  • Database Encryption: Stored sensitive information (passwords, financial details) is kept in encrypted form.
  • Access Controls: Only authorised staff may access your personal information, and only when required for service-related purposes.
  • Regular Security Reviews: Regular audits are conducted to identify security vulnerabilities in our systems.
  • Two-Factor Authentication: A two-factor authentication (2FA) option is provided to further strengthen account security.

However, transmitting information over the internet is not entirely risk-free. We are committed to ensuring the highest level of protection, but no method is 100% foolproof.

7

Data Retention Period

cv766 retains your personal information only for as long as necessary. When determining retention periods, we consider the following:

  • All information required while your account is active is retained.
  • Even after an account is closed, financial transaction records may be kept for a specific period due to legal obligations.
  • Support tickets and communication records are retained for a reasonable period, then securely deleted.
  • If you request deletion of your information, we will action it as quickly as possible within the limits of legal requirements.
8

Your Rights and Controls

As a user of cv766, you have certain important rights over your own information:

8.1 Right to Access

You may contact us at any time to find out what information we hold about you. We will provide that information within a reasonable timeframe.

8.2 Right to Rectification

If any information we hold about you is incorrect, you may request that it be corrected. Ensuring accurate information is also important for the quality of our service.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.

8.4 Right to Object to Processing

You may object to your information being processed for marketing purposes. If you wish to stop receiving such communications, please let us know through the support team.

To exercise your rights, please contact our support team. We are available 24/7 to assist you.

9

Protection of Minors

cv766 is a 21+ platform. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at the time of registration.

If we become aware that information has been collected from a minor, we will immediately close the relevant account and delete that information. If a parent or guardian believes their child has registered on our platform, please contact us immediately.

10

Changes to the Policy

cv766 may update this privacy policy from time to time. If any significant changes are made, we will note the updated date on this page and notify you by email if necessary.

Continuing to use our services after any changes are made will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

To view a previous version of the policy, please submit a request through the support team.

11

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy or how your information is handled, please contact us through the following:

Support Team

24/7 Live Chat — Speak with us directly
Available 7 days a week, 24 hours a day

We take all complaints seriously and aim to provide a resolution as quickly as possible. Protecting your privacy is our highest priority.

For more information, please also read our Terms and Conditions and Responsible Gaming pages.